Web студия Вархола Константина

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Seminars and trainings

 In House Support


We will come to your place of business and provide support on the spot, where our help is needed. A crisis situation , personal failures , unanticipated claim increase of a product can quickly lead to an overload in your service department. In such cases, we help handling unexpected backflow, to eliminate cases of complaint quickly and efficiently , or help your crisis team in analyzing and overcoming the situation.


We think that we can meet many of your requirements in an interactive way , so why not talk to us about possible joint process routines :
offering interims-management staff
for emergency situations for a limited period .
Providing remote support from our office as temporarily outsourced complaints or Aftersales department
Provision of in-house training , seminars and presentations on legal issues in order to improve specific legal knowledge and answering/ communication techniques within your staff.
Implementation of commercial projects with legal implications, such as creating retail agency contracts , request , negotiate and conclude with key account as an external service provider.


 

Training and Seminars


We have many seminars and courses conducted over the years , both in- house with our branch clients and for external seminar organizer .
Continously updating our training topics, we try both, to explain the current law and to give orientation around the jurisdiction situation , but of course we put those  issues, that are directly important for your business, on the agenda as well.



In-house training and seminars can be offered in relation to the following topics areas :
"Tour operator or travel agent?" - tips, tricks and checklists

"The new Package Travel Directive , the implementation of the Civil Code and what that means for the product development and catalog creation" ;

"Security check of the target areas , hotels and service providers on site" - how to limit liability

 "
Ticket sales at the travel agency - Liability Legal Pitfalls"

 

For these and other issues that are important to you , please contact us!